Acceptable files and job requirements:*

  • Adobe InDesign (CC)
  • Adobe Illustrator/Vector files (CC)
  • Press-Quality PDF with a minimum of .125" bleeds (if it includes bleeds).
  • QuarkXPress
  • CMYK, fonts outlined or embedded, 300dpi or higher.
  • PSD, TIF or JPEG are acceptable, but we do not guarantee any text/copy created in these formats will print clearly at print-resolution.

Microsoft Office files (Word, Publisher, Etc.) are not accepted. Please convert to a CMYK, Press-Quality PDF and send the native file along for reference. Contact the prepress department if you need instructions for creating a hi-res PDF.


  • All fonts must be outlined, embedded or included.
  • All links must be embedded or included.
  • All images must print at 300dpi or higher.
  • CMYK, Spot or Grayscale only - No RGB. All black must overprint (unless otherwise needed or specified) and be 100% K (no 4 color black accepted unless specifically requested and approved).
  • A minimum of .125" bleed must be included on any job that requires a bleed.
  • Booklets must be provided in printer spreads (additional setup fees apply if reader spreads are provided).
  • A reference PDF must be included with all native files.

* Note: additional fees may apply if supplied art must be converted or altered beyond the previously outlined job/quote specifications.


Files can be sent via our File Upload Form, FTP, Hightail or Dropbox.

After the files are uploaded, a preflight will be performed and you will be contacted if there are any items that need to be changed before proofing or printing.


Standard templates, PDF setting and other resources can be downloaded using the links below.

File Name Description Download
Pocket Folder Template Standard 9 x 12 Pocket Folder
Postcard Mailing Template 4 x 6 Postcard with FPO Indicia Coming soon
PDF Settings PDF Output Settings for Adobe InDesign Coming soon

If you require a template for non-standard folders or postcards, please Contact Us.